Program pushes ‘right to repair’ for broken Apple products

The rights of consumers in Canberra to have their broken Apple computer or iPhone repaired has been strengthened with repairers now able to sign up to Apple’s Independent Repair Provider program. The program gives repairers access to genuine Apple parts, tools, training, service guides, diagnostics and resources to perform a variety of out-of-warranty repairs for iPhones and Macs.

The program, which commenced on Monday (5 April), has been described “as a positive first step” for consumers’ right to repair while also tackling the proliferation of electronic waste (e-waste), estimated to be around 25 kilograms per person per year. Computers and televisions account for about one-quarter of this amount.

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